Recent News

TO ALL SOUTHSIDE WATER CUSTOMERS

The United States Environmental Protection Agency (EPA) announced the Lead and Copper Rule Revisions (LCRR) which requires all public water suppliers to...

Southside Water Works and Sewer Board will hold its regular meeting on Monday, April 8, 2024 at 3:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.

The Board will hold a work session...

Southside Water Works will be closed Friday, March 29, 2024 in observance of Good Friday.

We will reopen Monday, April 1st at 8:30 a.m.

In case of emergency, please call the main office at...

Southside Water Works and Sewer Board has waived late fees this month due to a USPS Error. Customers should still receive a bill and may pay upon receipt with no late fee.

Don't forget to read...

Southside Water bills were likely coded by USPS this month as “Marketing Mail” resulting in delayed delivery times (10+ days).

The Board has waived penalties for the month of March. Customers...

A delay at the post office has resulted in late delivery of the bills processed at the end of February.

Late fees have been waived on payments received after the 15^th of this month.

Bills have...

We are currently experiencing an unexpected delay in bill delivery due to postal error.

A delay at the post office has resulted in late delivery of the bills processed last week. Bills are...

Southside Water Works and Sewer Board will hold its regular meeting on Monday, March 11, 2024 at 3:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.

The Board will hold a work session...

Attention Southside Water Customers

Southside Water Works & Sewer Board is requesting your help by taking a short survey regarding your water line material(s) which will be included with your...

Southside Water Works and Sewer Board will hold its regular meeting on Monday, February 12, 2024 at 3:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.

TENTATIVE AGENDA

Regular...

Southside Water Works will be closed Monday, January 15th 2024 in observance of Martin Luther King, Jr. Day

We will reopen Tuesday, January 16th at 8:30 a.m.

In case of emergency, please call...

Southside Water Works and Sewer Board will hold its regular meeting on Monday, January 8, 2024 at 3:00 p.m. in the office at 3001 Highway 77, Southside, Alabama.

The Board will hold a work...

Southside Water Works and Sewer Board’s annual water quality report is now available to view on our website.

We want to keep you informed about the excellent water and services we have delivered...

Please visit the City of Southside website / social media pages to see updated garbage information as policies and pickup days have changed.

Call Southside City Hall at (256)442-9775 for more...

It's That Cold Time of Year - Time to Protect Your Pipes!

Winter is coming… Are your pipes prepared?

From 100-year freezes to snowmageddons, the winter months have a special way of packing an...

Beginning November 2022, residents will begin seeing new trash cans delivered to their residences! All Southside residents should have one new can by November 11, 2022! Residents who pay for...

Please contact Southside City Hall @ (256)442-9770.

Note that while Southside Water Works and Sewer Board collects payment for garbage services, it is not responsible for garbage collection,...

Are you having trouble receiving your bills?

A helpful tool to ensure your bills are received is to enroll in Informed ® Delivery by USPS ®

This service sends enrolled customers an e-mail each...

Notice:

Drop Box located Southside City Hall (2255 Hwy 77) will no longer receive water payments beginning Friday, April 30th, 2021.

Please continue to use the drop box at our office (3001 Hwy...

Did you know that TOILET Facilities are Responsible for 75% of all Leaks?

Identifying if a toilet is leaking should be done as soon as you suspect a leak, in the interest of saving water...

Having trouble using “Quick Pay” this month?

Check your account number – there should be eight digits.

If the account number on your bill this month begins with a 1, 2, 3, 4, 5, 6, 7, 8, or...

Do You Have a Credit This Month on Your Water Bill?

If you were an established customer before 08/01/2019, you have been issued a deposit refund to your account.

Customers prior to...

Dear Southside Water and Sewer Board Customers,

It has come to our attention that some of our customers are paying water bills through an online third party bill pay service.

If you have...

We are excited to announce that our new website has launched and includes all the information our community needs related to their water service. Check back often, as we will be adding information...