Contact Us

At Southside Water Works and Sewer Board, our commitment is to provide the community with superior service. Please feel free to send us an email using the contact form below or give us a call at (256) 442-8707.  As your water provider, we welcome your feedback and appreciate your business.


Phone: (256) 442-8707

Fax: (256) 442-3077


Note: Southside Water Works is not responsible for garbage collection, can requests, pricing, or any other garbage concerns. Payments collected for garbage services through SSWW are remitted to the City. All current and future garbage-related concerns will be directed to contact Southside City Hall at (256)442-9775 ext. 124.

E-mails from Garbage Concerns Contact Form below are sent to City Hall.


E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.