Rates & Policies

Listed below, you will find our current rates and policies. If you do not find the information you need, please contact our office and we will provide it for you.

*See the letter concerning new water rates effective April 1, 2021 here*


Monthly garbage service is included on each Southside Water Works and Sewer Board bill.

$27.00/month for one can - $5 extra for each additional can  

*Note: Southside Water Works is not responsible for garbage collection, can requests, pricing, or any other garbage concerns. Payments collected for garbage services through SSWW are remitted to the City. All current and future garbage-related concerns will be directed to contact Southside City Hall at (256)442-9775.

Standard Residential Service Rates

Monthly Minimum:
Water Included w/ Minimum Bill:
$27.04 + tax
0-2000 gallons
Tier (gal.): $/1,000 gal.:
Above 2,000 $4.36 per thousand

Our community's water meters are manually read each month. Please contact our office for any additional information.

Average Billing Examples

Water, Tax
Water, Sewer, Tax
Water, Tax, Garbage
Water, Tax, Garbage, Sewer
$28.12 (up to 2,000 gallons)
$55.16 (up to 2,000 gallons)
$55.12 1 garbage can (27.00)
$82.16 1 garbage can (27.00)
Usage (gal.): Water, Tax, Garbage Total:
2,000 $55.12
5,000 $68.72
10,000 $91.40
25,000 $159.41

Customers applying for service must remit a $100.00 non-refundable service connection fee.

List of Fees

Effective August 9th, 2021

Service Connection Fee: $100.00- To establish service at one address or location

Non-refundable; Must be paid at each location


Temporary Service Fee: $25.00 - Inspection/Cleaning (Real Estate, Landlords) – 30 days (max.) service

Non-refundable; Must be paid at each location


Transfer Service Fee: $25.00 -To transfer service from one location in Southside to another location in Southside

Non-refundable; Must be paid at each location


Meter Installation: $1,600.00 - 3/4" Meter, Residential - $1000 installation fee plus $100 connection fee and $500 impact fee*

Non-refundable; Must be paid at each location


Sewer Tie on Fee: $1,500.00 - Residential; (Sewer Not Available at all locations) - $1,000 sewer tap fee plus $500 impact fee*

Non-refundable; Must be paid at each location


Reconnect Fee: $25.00 - Added after disconnect for non-payment


Tampering Fee: $15.00 - Cut locks, etc.


Returned Check/Bank Draft Service Charge: $25.00


*Impact fee for commercial water and/or sewer service is $750.00 per service.